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rigolo
New Contributor
2 years ago

TouchID not working on Macbook Pro M3

I have installed 1Password for Mac 8.10.36 on my new Macbook Pro . The app works fine but it doesn't work with TouchID Once in a while it will prompt me for my fingerprint and it will error out wi...
ja8028beea's avatar
ja8028beea
New Contributor
2 years ago
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I am still having issues with this almost daily using Firefox on Windows, preventing me from creating new items from the Extension. I am happy to provide any additional information to help resolve this. The error message is the same as the one posted in the original message, except that the path points to /AppData/Local/1Password/app/8/resources since I am running Windows.

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I was trying to add a Login item by clicking on \"New Item\" in the Safari extension window when this happened:

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\n\n

1Password Version: 1Password for Mac 8.10.12 (81012010)
\nExtension Version: 2.14.2
\nOS Version: 13.5 (22G74)
\nBrowser: Safari

\n","kudosSumWeight":0,"postTime":"2023-08-22T05:42:32.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjcwMDUtNjY0MWk4MTk3OEE4MEVFNzhDODVD?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:127005_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":160},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I was trying to add a Login item by clicking on \"New Item\" in the Safari extension window when this happened:

\n\n
\n\n

1Password Version: 1Password for Mac 8.10.12 (81012010)
\nExtension Version: 2.14.2
\nOS Version: 13.5 (22G74)
\nBrowser: Safari

"},"Conversation:conversation:127005":{"__typename":"Conversation","id":"conversation:127005","solved":false,"topic":{"__ref":"ForumTopicMessage:message:127005"},"lastPostingActivityTime":"2023-09-13T09:51:08.000-07:00","lastPostTime":"2023-09-13T09:51:08.000-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:127005":{"__typename":"ModerationData","id":"moderation_data:127005","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjcwMDUtNjY0MWk4MTk3OEE4MEVFNzhDODVD?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMjcwMDUtNjY0MWk4MTk3OEE4MEVFNzhDODVD?revision=1","title":"witczmyikwrv.png","associationType":"BODY","width":1754,"height":713,"altText":null},"Revision:revision:127005_1":{"__typename":"Revision","id":"revision:127005_1","lastEditTime":"2023-08-22T05:42:32.000-07:00"},"ForumReplyMessage:message:127010":{"__typename":"ForumReplyMessage","id":"message:127010","conversation":{"__ref":"Conversation:conversation:127005"},"author":{"__ref":"User:user:7936"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:127005/message:127010","revisionNum":1,"uid":127010,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Unusual Failure Mode","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:127010"},"parent":{"__ref":"ForumTopicMessage:message:127005"},"body":"

I am still having issues with this almost daily using Firefox on Windows, preventing me from creating new items from the Extension. I am happy to provide any additional information to help resolve this. The error message is the same as the one posted in the original message, except that the path points to /AppData/Local/1Password/app/8/resources since I am running Windows.

","body@stringLength":"395","rawBody":"

I am still having issues with this almost daily using Firefox on Windows, preventing me from creating new items from the Extension. I am happy to provide any additional information to help resolve this. The error message is the same as the one posted in the original message, except that the path points to /AppData/Local/1Password/app/8/resources since I am running Windows.

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