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ag_mike_d . Thank you for your response. I must be doing somehting wrong because I did click on th 1P extension in my browser. As I mentioned it took me to "Suggestions" (whcih I dislike, why can't we be taken to something useful like Favorites), I did not click on the three dots but when I do that now from this forum there is no Create a Customer password listed. There is a Change Password but when when I click on that it takes me back to the main page of this forum and nowhere does it show a Password generator. I know I must be doing something wrong and I hope you can put me right but 1P is far from being easy to use and intuitive, unlike 1P7