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Former Member
3 years ago

"Upgrade to Pro and enable Touch ID..." fullscreen window

Since yesterday this full-screen window started appearing every time 1password application is launched, but subscription is active and what is "Pro"? 1Password Version: 8.9.4 Extensio...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@alexeypelykh

My apologies. I passed your ticket to another team for a closer examination of the screenshot and followup with you. I'm sorry no one has replied just yet. Someone should be with you as soon as possible. Could I ask you to reply to the email you submitted and include a link to the app and where you procured it? Please do not post that information here. Your reply will go directly to that team. Please do not reply multiple times as it will push you to the back of the queue.

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Since yesterday this full-screen window started appearing every time 1password application is launched, but subscription is active and what is \"Pro\"?
\n

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: Not Provided
\nOS Version: 12.5.1
\nBrowser:_ Not Provided
\nReferrer: forum-search:\"Upgrade to Pro and enable Touch ID...\" fullscreen window

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Since yesterday this full-screen window started appearing every time 1password application is launched, but subscription is active and what is \"Pro\"?
\n

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: Not Provided
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\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=%22Upgrade%20to%20Pro%20and%20enable%20Touch%20ID...%22%20fullscreen%20window

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@alexeypelykh

\n\n

My apologies. I passed your ticket to another team for a closer examination of the screenshot and followup with you. I'm sorry no one has replied just yet. Someone should be with you as soon as possible. Could I ask you to reply to the email you submitted and include a link to the app and where you procured it? Please do not post that information here. Your reply will go directly to that team. Please do not reply multiple times as it will push you to the back of the queue.

","body@stringLength":"508","rawBody":"

@alexeypelykh

\n\n

My apologies. I passed your ticket to another team for a closer examination of the screenshot and followup with you. I'm sorry no one has replied just yet. Someone should be with you as soon as possible. Could I ask you to reply to the email you submitted and include a link to the app and where you procured it? Please do not post that information here. Your reply will go directly to that team. Please do not reply multiple times as it will push you to the back of the queue.

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