Forum Discussion

Former Member's avatar
Former Member
3 years ago

Usability regression - Chrome on Windows

When 1password is locked and I try to login to a site, I get the expected popup (feels like it is from the browser extension) to type my password to unlock. Then after about 3 seconds (which means...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello @dpadwa,

I'm sorry for the late response. I'm sorry that you've been experiencing troubles with the 1Password browser extension account password unlock screen appearing briefly before the app unlock screen appears.

It is expected that the app unlock screen or Windows Hello prompt appears after a moment, but I've not know the extension window show an account password field when app integration is enabled. This usually jumps directly to the Open 1Password prompt just before the app unlock appears, as displayed below:

I'm seeing a similar behaviour and reported this to the development team to investigate. Thanks for your report.

I don't have any further details to share at this time, but recommend keeping 1Password up-to-date and watching 1Password Releases for the latest news about updates and fixes.

Please let us know if you experience any other troubles.

ref: dev/core/core#26763