Forum Discussion

pathfinder76's avatar
pathfinder76
Super Contributor
2 years ago

Username NOT populating

when i used keychain, and put in a username into the website, keychain would then populate the password, and i was done.

when switched to 1password on iphone, it populates the password, put i find i need to retype the username into the 1password popup.

any suggestions

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

ios

1 Reply

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi there pathfinder76

    It's hard to say for definite without some more details, but you could try the following to see if it works:

    1. Make a new test item in 1Password with these details:
    2. title: Autofill Test or similar
    3. username: test
    4. password: anything you like

    5. website: fill.dev

    6. In Safari on your iPhone, go to fill.dev/form/login-simple

    7. Tap the "šŸ”‘ Passwords" button on the keyboard and choose the test item.

    8. Check that both the username and password were autofilled correctly.

    I look forward to hearing how you get on with the above. I'll be here if you need further help. :)

    ā€” Grey