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tracymckirgan's avatar
tracymckirgan
New Contributor
2 years ago

Using Windows Hello to sign in.

I'm trying to use Windows Hello to sign in to 1 Password on my home PC so I'm not constantly keying in a 22 character password. The documentation says to click on security and turn on "Use the Trusted Platform Module with Windows Hello. When I click on security that isn't shown as an option. How can that be accomplished.

1Password Version: 2.19.0

Extension Version: Not Provided
OS Version: Version 10.0.22621 Build 22621
Browser: Chrome

windows

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    tracymckirgan

    I'm happy that Grey was able to help. I'll pass along your feedback regarding the documentation to the team, thank you! šŸ™‚

    -Dave

  • tracymckirgan's avatar
    tracymckirgan
    New Contributor
    2 years ago

    That worked! Thank you. Seems like the documentation could be a lot more clear than it is.

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi there tracymckirgan

    Your screenshot shows the 1Password browser extension, rather than the main 1Password app.

    You'll be able to use Windows Hello when you install the main 1Password app for Windows and set it up.

    ā˜ž Get the 1Password apps

    After you've installed it and signed in to your 1Password account, you'll be able to set up Windows Hello following the article you've seen already. Give that a try and let me know how you get on. I'll be here if you need further help. :)

    ā€” Grey

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I'm trying to use Windows Hello to sign in to 1 Password on my home PC so I'm not constantly keying in a 22 character password. The documentation says to click on security and turn on \"Use the Trusted Platform Module with Windows Hello. When I click on security that isn't shown as an option. How can that be accomplished.

\n\n

\n\n

\n\n
\n\n

1Password Version: 2.19.0

\nExtension Version: Not Provided
\nOS Version: Version 10.0.22621 Build 22621
\nBrowser: Chrome

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I'm trying to use Windows Hello to sign in to 1 Password on my home PC so I'm not constantly keying in a 22 character password. The documentation says to click on security and turn on \"Use the Trusted Platform Module with Windows Hello. When I click on security that isn't shown as an option. How can that be accomplished.

\n\n

\n\n

\n\n
\n\n

1Password Version: 2.19.0

\nExtension Version: Not Provided
\nOS Version: Version 10.0.22621 Build 22621
\nBrowser: Chrome

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When I click on security that isn't shown as an option. 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tracymckirgan

\n\n

I'm happy that Grey was able to help. I'll pass along your feedback regarding the documentation to the team, thank you! šŸ™‚

\n\n

-Dave

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That worked! Thank you. Seems like the documentation could be a lot more clear than it is.

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Hi there tracymckirgan

\n\n

Your screenshot shows the 1Password browser extension, rather than the main 1Password app.

\n\n

You'll be able to use Windows Hello when you install the main 1Password app for Windows and set it up.

\n\n

ā˜ž Get the 1Password apps

\n\n

After you've installed it and signed in to your 1Password account, you'll be able to set up Windows Hello following the article you've seen already. Give that a try and let me know how you get on. I'll be here if you need further help. :)

\n\n

ā€” Grey

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