v8.5.0 keeps saying it wants to update to 8.5.0 but fails to do so.

Hi kketell, I'm sorry to hear of this. We'd love to get you out of this loop.

Can you send us some logs from your device so we can investigate further? Here's how to do that:

1. Copy and paste this into your Windows search bar, then press Enter: %localappdata%\1Password\logs
2. Select everything in this folder and right-click > Send to > Compressed (zipped) folder

With that, you'll have a nice contained zip file of your logs. Email those to us at support+windows@1Password.com, with a link to this discussion so we know that it's you, and we'll be happy to figure this out.

Thanks, we'll look forward to fixing this up for you!