Forum Discussion

bensteele's avatar
bensteele
New Contributor
2 years ago

Vault Sidebar - Laggy Scrolling

Since the 8.10 update, scrolling through the vaults in the sidebar of the Windows app is very laggy, almost to the point of it being unusable. Admittedly we have quite a few vaults, but this wasn't h...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
2 years ago

Hello bensteele and @adamtyreman,

Thanks for your reports. I'm sorry to hear of the performance issues you are experiencing when scrolling through the sidebar since the recent update of 1Password 8.

Could you let us know if this seems to be related to the entire sidebar, such as when vaults or tags are not collapsed? If you collapse the list of vaults, do things return to normal immediately when scrolling through the sidebar? Please let us know approximately how many vaults you each have so we can pass these details along to the team for further investigation.

Also is this present only on Windows desktop apps? Do you have any other devices where you seeing this behaviour, such as mobile devices or Mac/Linux?

Looking forward to your reply.