Forum Discussion

Former Member

3 years ago

version 8 fingerprint not working pixel 5a

After repeatedly entering my password my 1P 8 will not open with fingerprint. 1Password Version: 8 Extension Version: Not Provided OS Version: 12 Browser:_ firefox Referrer: forum-sear...

android

1P_Timothy

Community Manager

3 years ago

Hello @orbit, thanks for writing in. I'm sorry to hear about the trouble with biometric unlock!

To clarify, was Fingerprint unlock working for some time with 1Password 8 before becoming unavailable? Have you recently added or removed any fingerprints or other biometry from your device? Thanks again!

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After repeatedly entering my password my 1P 8 will not open with fingerprint.

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Hello @orbit, thanks for writing in. I'm sorry to hear about the trouble with biometric unlock!

\n\n

","body@stringLength":"316","rawBody":"

Hello @orbit, thanks for writing in. I'm sorry to hear about the trouble with biometric unlock!

\n\n

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