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Forum Discussion
vishalsheth
3 years agoSuper Contributor
Watch tower score
On android and iOS my score is different in both cases. I’m using the same account. What’s happening here?
1P_Timothy
Community Manager
3 years agoHi vishalsheth, thanks for following up with us and sharing this feedback.
As Grey noted, the Watchtower score takes into account a number of factors that may differ between devices. There are numerous factors involved, including the following:
- Having different accounts added to each device.
- Using different collections on different devices. The Watchtower score is calculated based on the account or collection that you’re currently viewing.
- Having different security settings enabled on each device (for example, if automatic updates for 1Password are turned off on a device then it will affect the score on that device but not other devices).
While strong passwords are an important part of security, Watchtower takes into account other factors that can impact the security of 1Password as well.
Are you trying to say that face id is more secure than fingerprint?
It sounds like Grey was indicating there may be a discrepancy in score if one device was using biometric unlock and not the other, not that one form of biometrics is more or less secure.
I’ve updated so many of my passwords and details which make it more secure but the score is still the same. What’s the logic there?
If you have a large number of items, updating a handful may not make a significant change in your score. As you noted updating numerous items, and that you've seen scores rise and fall across devices, it may be helpful to check a diagnostics report to see if there's anything that sticks out.
I'd like to ask you to create some diagnostics reports, one from Android and iOS device:
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread:
https://1password.community/discussion/137369/watch-tower-score1. - Your forum username:
vishalsheth
Let us know when you've had the chance to send those in and we'll make sure they get to the right place. Thanks again!