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Forum Discussion
telUK
7 months agoDedicated Contributor
Website sign in error code 105
Hi I can sign into my account via the 1p website using the scan QR code method, but on my iPhone I need to use the old method using my 2fa code, Im entering all details correctly, when I paste the ...
- 7 months ago
Hello 1P_Dave
As a test I tried again today and I signed in ok with private relay enabled. I cleared history/data first, so initial 1p sign in details were cleared, and all worked fine, maybe just a glitch my end.
If it ever happens again I will post the screenshot of the error message.
Thank you
1P_Dave
Moderator
7 months agoHello telUK! 👋
I'm sorry that you're running into trouble when signing into 1Password on your iPhone. It's odd that turning off iCloud Private Relay resolved the issue, I use Private Relay myself and I'm not running into the same issue. If you turn Private Relay back on then do you see the same problem?
If you do then can you try clearing Safari's history/cache and sign in again. If that still fails then can you post a screenshot of the error message that you see?
I look forward to hearing from you.
-Dave
- telUK7 months agoDedicated Contributor
Hello 1P_Dave
As a test I tried again today and I signed in ok with private relay enabled. I cleared history/data first, so initial 1p sign in details were cleared, and all worked fine, maybe just a glitch my end.
If it ever happens again I will post the screenshot of the error message.
Thank you
- 1P_Dave7 months ago
Moderator
I'm happy that everything is working again. If the issue does come back then let me know and I can help further.
-Dave