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jimger's avatar
jimger
Dedicated Contributor
3 years ago

Weird sync problems between desktop and browser extensions

Hi, so I have a weird sync problem between the extensions of browser (Chrome/Vivaldi) and the desktop versions at my work's desktop. Can u tell me how the extension has access to local database so pr...
windows
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey there jimger

Could you tell me a bit more about the problem itself, such as in which direction the sync isn't working? Can you sync new changes to and from the main 1Password app, 1Password.com, and the browser extension? Or do some of those not work? The more detail you can give (without account specifics!) will help me troubleshoot the problem with you. :)

— Grey

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sync problems between desktop and browser extensions","id":"message:145178","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:13452"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:145178"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:145178"},"body@stripHtml({\"truncateLength\":200})":" Hi, so I have a weird sync problem between the extensions of browser (Chrome/Vivaldi) and the desktop versions at my work's desktop. Can u tell me how the extension has access to local database so pr...","body@stringLength":"421","rawBody":"

Hi, so I have a weird sync problem between the extensions of browser (Chrome/Vivaldi) and the desktop versions at my work's desktop. Can u tell me how the extension has access to local database so probably I can describe the problem to DevOps so they can fix it?

\n\n
\n\n

1Password Version: 8.9.5
\nExtension Version: 2.3.7
\nOS Version: Windows 10
\nBrowser:_ Vivaldi

\n","kudosSumWeight":0,"postTime":"2022-09-21T03:02:22.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:145178_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":28},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi, so I have a weird sync problem between the extensions of browser (Chrome/Vivaldi) and the desktop versions at my work's desktop. Can u tell me how the extension has access to local database so probably I can describe the problem to DevOps so they can fix it?

\n\n
\n\n

1Password Version: 8.9.5
\nExtension Version: 2.3.7
\nOS Version: Windows 10
\nBrowser:_ Vivaldi

"},"Conversation:conversation:145178":{"__typename":"Conversation","id":"conversation:145178","solved":false,"topic":{"__ref":"ForumTopicMessage:message:145178"},"lastPostingActivityTime":"2022-09-21T04:06:08.000-07:00","lastPostTime":"2022-09-21T04:06:08.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:145178":{"__typename":"ModerationData","id":"moderation_data:145178","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:145178_1":{"__typename":"Revision","id":"revision:145178_1","lastEditTime":"2022-09-21T03:02:22.000-07:00"},"ForumReplyMessage:message:145179":{"__typename":"ForumReplyMessage","id":"message:145179","conversation":{"__ref":"Conversation:conversation:145178"},"author":{"__ref":"User:user:17292"},"revisionNum":1,"uid":145179,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Weird sync problems between desktop and browser extensions","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:145179"},"parent":{"__ref":"ForumTopicMessage:message:145178"},"body":"

Hey there jimger

\n\n

Could you tell me a bit more about the problem itself, such as in which direction the sync isn't working? Can you sync new changes to and from the main 1Password app, 1Password.com, and the browser extension? Or do some of those not work? The more detail you can give (without account specifics!) will help me troubleshoot the problem with you. :)

\n\n

— Grey

","body@stringLength":"581","rawBody":"

Hey there

\n\n

Could you tell me a bit more about the problem itself, such as in which direction the sync isn't working? Can you sync new changes to and from the main 1Password app, 1Password.com, and the browser extension? Or do some of those not work? The more detail you can give (without account specifics!) will help me troubleshoot the problem with you. :)

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— Grey

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