Forum Discussion

micmitch's avatar
micmitch
New Member
4 hours ago

"Welcome to 1Password" repeating pop-up

I'm seeing the issue with repeated "Welcome to 1Password" pop up.  I'm on the latest version of MacOS and checked to make sure I have the latest version of the Safari browser extension. Anything I ...
browser extension
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 hours ago

Hello micmitch​! 👋

I'm sorry that you're seeing a "Welcome to 1Password" screen re-appear when using 1Password on your Mac. So that I can better understand the situation, can you tell me the following: 

  1. Is the screen appearing in the 1Password desktop app? Or in Safari?
  2. If it's appearing in Safari, do you clear Safari's browsing/history cache regularly? 
  3. How often have you seen the screen in the last week or so? 


I look forward to hearing from you.

-Dave