What's the best way to report autofill not working on certain Android apps and webpages

Hello @1Pisntwhatitusedtobe, thanks for reaching out, I'm really sorry to hear about the issues you've run into with Autofill.

How can I report these...

You are welcome to share any apps or websites with Autofill issues here on the forum or through our email support. To contact us via email you can send a message addressed to support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/131680/whats-the-best-way-to-report-autofill-not-working-on-certain-android-apps-and-webpages
* Your forum username: 1Pisntwhatitusedtobe

If you email us you should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.

...if your team is willing to fix them?

Our development team is making regular improvements to Autofill to address issues as they emerge. We greatly appreciate customers flagging these issues and will continue to work towards resolving them. That being said, a fix is not always possible from our end.

I think a great example of this was the Gboard issue around the launch of Android 12. The Gboard update at the time was preventing Autofill prompts from appearing in the suggestion strip which made it seem that 1Password for Android was failing to Autofill. An update from Gboard was required to completely resolve this issue but our development team worked quickly to add the Always show Autofill suggestions below fields setting to a beta which provided a workaround to bypass the suggestion strip.

I know this is the Android forum but I wonder if it's the same on ios?

Autofill can be challenging on Android devices because each manufacturer does something a little differently with the operating system and there tends to be a lot more options for customization. Please feel free to share the apps and websites where you've seen issues and we would be happy to look into it! Thanks again.

MerryBit, thanks for joining the conversation. I'm sorry to hear about these ongoing Autofill issues.

1Password 8 for Android uses a filling logic component called the "Brain" that we use with 1Password in the browser. In general, this should mean that Autofill is now smarter and can fill more data in more places. However, the Brain was first developed for the web, and there is ongoing work to optimize it for mobile apps and browsers. If you've run into any filling issues with apps and websites using 1Password 8 please feel free to share them here or via email. Thanks again!