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Anonymous's avatar
Anonymous
3 years ago

What's the best way to report autofill not working on certain Android apps and webpages

There are SO MANY websites (in Chrome and Brave) and apps where autofill only half works (does pw but not user) or doesn't work at all. Honestly, I could submit one a day here for the rest of the su...
android
MerryBit's avatar
MerryBit
Dedicated Contributor
3 years ago

1P_Timothy wrote:

If you've run into any filling issues with apps and websites using 1Password 8 please feel free to share them here or via email.
Yes, I know, and I have done so several times. But as I wrote above, the whole process of opening up a new email, writing an explanation of the issue, including relevant details copy-pasted from the browser, screenshots, diagnostics report, etc., gets old very quickly. Do it a number of times, and frankly, I can't be bothered to do it again. Instead, may I suggest that you implement a one-click solution integrated into the app or the extension that allows your users to report a website where Autofill doesn't work swiftly and painlessly?

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the best way to report autofill not working on certain Android apps and webpages","id":"message:112301","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:112301"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:112301"},"body@stripHtml({\"truncateLength\":200})":" There are SO MANY websites (in Chrome and Brave) and apps where autofill only half works (does pw but not user) or doesn't work at all. Honestly, I could submit one a day here for the rest of the su...","body@stringLength":"584","rawBody":"

There are SO MANY websites (in Chrome and Brave) and apps where autofill only half works (does pw but not user) or doesn't work at all. Honestly, I could submit one a day here for the rest of the summer. It's always a crap shoot when I go to fill in using 1P. Maybe the UX is better with iOS but wow there are so many non working sites in Android. How can I report these if your team is willing to fix them?

\n\n
\n\n

1Password Version: 7.9.3
\nExtension Version: Not Provided
\nOS Version: Android 12
\nBrowser:_ Not Provided

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There are SO MANY websites (in Chrome and Brave) and apps where autofill only half works (does pw but not user) or doesn't work at all. Honestly, I could submit one a day here for the rest of the summer. It's always a crap shoot when I go to fill in using 1P. Maybe the UX is better with iOS but wow there are so many non working sites in Android. How can I report these if your team is willing to fix them?

\n\n
\n\n

1Password Version: 7.9.3
\nExtension Version: Not Provided
\nOS Version: Android 12
\nBrowser:_ Not Provided

"},"Conversation:conversation:112301":{"__typename":"Conversation","id":"conversation:112301","solved":false,"topic":{"__ref":"ForumTopicMessage:message:112301"},"lastPostingActivityTime":"2022-09-14T15:22:09.000-07:00","lastPostTime":"2022-09-14T15:22:09.000-07:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:112301":{"__typename":"ModerationData","id":"moderation_data:112301","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:112301_1":{"__typename":"Revision","id":"revision:112301_1","lastEditTime":"2022-07-22T13:46:14.000-07:00"},"ForumReplyMessage:message:112306":{"__typename":"ForumReplyMessage","id":"message:112306","conversation":{"__ref":"Conversation:conversation:112301"},"author":{"__ref":"User:user:17378"},"revisionNum":1,"uid":112306,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: What's the best way to report autofill not working on certain Android apps and webpages","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:112306"},"parent":{"__ref":"ForumTopicMessage:message:112301"},"body":"

1P_Timothy wrote:

\n\n
\n

If you've run into any filling issues with apps and websites using 1Password 8 please feel free to share them here or via email.
\nYes, I know, and I have done so several times. But as I wrote above, the whole process of opening up a new email, writing an explanation of the issue, including relevant details copy-pasted from the browser, screenshots, diagnostics report, etc., gets old very quickly. Do it a number of times, and frankly, I can't be bothered to do it again. Instead, may I suggest that you implement a one-click solution integrated into the app or the extension that allows your users to report a website where Autofill doesn't work swiftly and painlessly?

\n
","body@stringLength":"924","rawBody":"

wrote:

\n\n
\n

If you've run into any filling issues with apps and websites using 1Password 8 please feel free to share them here or via email.
\nYes, I know, and I have done so several times. But as I wrote above, the whole process of opening up a new email, writing an explanation of the issue, including relevant details copy-pasted from the browser, screenshots, diagnostics report, etc., gets old very quickly. Do it a number of times, and frankly, I can't be bothered to do it again. Instead, may I suggest that you implement a one-click solution integrated into the app or the extension that allows your users to report a website where Autofill doesn't work swiftly and painlessly?

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