Forum Discussion

Former Member's avatar
Former Member
4 years ago

What's the best way to report autofill not working on certain Android apps and webpages

There are SO MANY websites (in Chrome and Brave) and apps where autofill only half works (does pw but not user) or doesn't work at all. Honestly, I could submit one a day here for the rest of the summer. It's always a crap shoot when I go to fill in using 1P. Maybe the UX is better with iOS but wow there are so many non working sites in Android. How can I report these if your team is willing to fix them?


1Password Version: 7.9.3
Extension Version: Not Provided
OS Version: Android 12
Browser:_ Not Provided

11 Replies

  • MerryBit's avatar
    MerryBit
    Dedicated Contributor

    Same for me. I have reported a number of specific websites to the support team, but it gets old really fast, to be honest, especially when Google's own autofill works almost flawlessly. The support team has suggested a wide variety of workarounds and things to try, but none of them have worked for me. It's really driving me away from 1Password and into the arms of Google/Chrome, because autofill works without a hitch almost every time, and not just for passwords, but also identities and addresses, which 1Password handles even worse than passwords.

    I'm using version 8, by the way, but version 7 was no better for me.