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paulorobertogd's avatar
paulorobertogd
New Contributor
2 years ago

When I open the App, it always starts with a random password in editable mode

I noticed that whenever I open the App on my iPhone, after checking FaceID, the app always presents a random password (which is already registered in the safe) in editable mode and if I'm not careful...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello paulorobertogd and rfcnro! 👋

I'm sorry that you're seeing the wrong item open in edit mode when using 1Password, our developers are continuing to investigate a few edge cases that have been discovered. A number of improvements have been made in the latest version, please make sure that you're running 8.10.28 (rfcnro I see that you already are so you can skip this step): How to keep 1Password up to date

The next time that you run into the issue can you try these steps as a workaround:

  1. Tap Cancel on the item draft that appears.
  2. Wait 2 seconds.
  3. Fully close the 1Password app: Close an app on your iPhone or iPod touch – Apple Support (UK)
  4. Open and unlock the 1Password app.
  5. If you see another draft, repeat steps 1-4 again.

The results will tell me more about the situation so that I can advise further. I look forward to hearing from you.

-Dave

ref: dev/core/core#28720
ref: dev/core/core#28645