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blackxacto's avatar
blackxacto
Dedicated Contributor
4 years ago

Why 1P refuses to recognize I signed into 1P?

Today, I visited bay through Safari Version 14.1.2 (16611.3.10.1.6). 1P asked me to sign-in to 1P first. So I sign-in to 1P. Back to Safari/ebay entrance. 1P refuses to fill in the username & passwor...
macos
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

Hi blackxacto,

I've seen something like this before, where refreshing the page resolves the issue. I'm not sure exactly what steps cause things to get into this state. If you refresh the page, does 1Password then fill as expected? Are you able to identify what happened leading up to this situation that is different from other cases where such a step is not required?

Please let me know. Thanks!

Ben

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1P refuses to recognize I signed into 1P?","id":"message:54283","revisionNum":2,"repliesCount":6,"author":{"__ref":"User:user:11398"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:54283"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:54283"},"body@stripHtml({\"truncateLength\":200})":" Today, I visited bay through Safari Version 14.1.2 (16611.3.10.1.6). 1P asked me to sign-in to 1P first. So I sign-in to 1P. Back to Safari/ebay entrance. 1P refuses to fill in the username & passwor...","body@stringLength":"514","rawBody":"

Today, I visited bay through Safari Version 14.1.2 (16611.3.10.1.6). 1P asked me to sign-in to 1P first. So I sign-in to 1P. Back to Safari/ebay entrance. 1P refuses to fill in the username & password. Its like its broken. The only way I can sign in is use the menubar to open 1P. garb the username then the password one at a time. What happened w 1P? Did I break it some how?

\n
\n

1Password Version: 7.8.7
Extension Version: Not Provided
OS Version: 11.5.2

","kudosSumWeight":0,"postTime":"2021-08-24T11:44:19.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:54283_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":72},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"","seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Today, I visited bay through Safari Version 14.1.2 (16611.3.10.1.6). 1P asked me to sign-in to 1P first. So I sign-in to 1P. Back to Safari/ebay entrance. 1P refuses to fill in the username & password. Its like its broken. The only way I can sign in is use the menubar to open 1P. garb the username then the password one at a time. What happened w 1P? Did I break it some how?

\n
\n

1Password Version: 7.8.7
Extension Version: Not Provided
OS Version: 11.5.2

"},"Conversation:conversation:54283":{"__typename":"Conversation","id":"conversation:54283","solved":false,"topic":{"__ref":"ForumTopicMessage:message:54283"},"lastPostingActivityTime":"2025-02-14T21:47:10.551-08:00","lastPostTime":"2025-02-14T21:47:10.551-08:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:54283":{"__typename":"ModerationData","id":"moderation_data:54283","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:54283_2":{"__typename":"Revision","id":"revision:54283_2","lastEditTime":"2025-02-13T15:43:22.774-08:00"},"ForumReplyMessage:message:54285":{"__typename":"ForumReplyMessage","id":"message:54285","conversation":{"__ref":"Conversation:conversation:54283"},"author":{"__ref":"User:user:126"},"revisionNum":1,"uid":54285,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Why 1P refuses to recognize I signed into 1P?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:54285"},"parent":{"__ref":"ForumTopicMessage:message:54283"},"body":"

Hi blackxacto,

\n\n

I've seen something like this before, where refreshing the page resolves the issue. I'm not sure exactly what steps cause things to get into this state. If you refresh the page, does 1Password then fill as expected? Are you able to identify what happened leading up to this situation that is different from other cases where such a step is not required?

\n\n

Please let me know. Thanks!

\n\n

Ben

","body@stringLength":"621","rawBody":"

Hi ,

\n\n

I've seen something like this before, where refreshing the page resolves the issue. I'm not sure exactly what steps cause things to get into this state. If you refresh the page, does 1Password then fill as expected? Are you able to identify what happened leading up to this situation that is different from other cases where such a step is not required?

\n\n

Please let me know. Thanks!

\n\n

Ben

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