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Forum Discussion
Former Member
3 years agoWhy am I repeatedly asked for the master password when using 1password?
I have just moved from LastPass and am slightly miffed. Chrome keeps asking for my master password when I want to fill in password details on sites. Why can't it stay logged in and NOT ask for the ma...
ag_mike_d
1Password Team
3 years agoHello @me2023,
Thanks for your message. There's no setting that would log you out when logging into 1Password elsewhere.
It's sound's like there is a disconnect between 1Password for Mac and 1Password in the browser.
- Do you see a 1Password icon in your browser toolbar? If yes, what happens when you click on it?
- Is the behaviour the same if you restart your computer?
- If this behaviour does not persist after a reboot, does it continue to work or eventually start failing again?
- If you unlock your 1Password desktop app first and then open your browser is 1Password also unlocked?
With regard to 1Password for Android, does the auto-lock behaviour obey your settings when you adjust to a shorter time and test? Then, setting this back to 8 hours, does this work as expected or are you always seeing the app locked after a few minutes.
Looking forward to your reply.