Forum Discussion
ag_mike_d
1Password Team
3 years agoHello kamare,
Please excuse the delay in response. I'm sorry to hear of the troubles you've been experiencing. By the sounds of things with the number of times you are needing to enter your account password, you're having troubles with Touch ID, Face ID or auto-lock settings. I'll provide some guides below:
* Use Touch ID to unlock 1Password on your iPhone or iPad
* Use Face ID to unlock 1Password on your iPhone or iPad Pro
I have followed all the instructions that you sent
I've included that guide again below. Could you let us know at which step you are having difficulties with the auto-lock settings for 1Password for iOS?
* How to set 1Password to lock automatically
We'll be happy to help you further!