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Forum Discussion
richeldecos
3 months agoNew Contributor
Why do I have to constantly authenticate my iOS app with 2FA code?
I got a new phone and ever since then, I have to enter the 2FA code from Authy every few days, otherwise the app is "offline" and nothing gets synced. It's extremely frustrating, why is it not authe...
richeldecos
3 months agoNew Contributor
It says it can't create a diagnostic report because I have to "set up an email app" even though I have both the Gmail and Outlook apps on my phone, and Gmail is setup as the Default email app through the iOS settings.
- Trevor_1P3 months ago
Moderator
Hi richeldecos​,
Sending a diagnostic report does require using Apple's Mail app on iOS. Could you try setting up your email account in the Mail app then try generating a report?