Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
richeldecos
2 months agoNew Contributor
Why do I have to constantly authenticate my iOS app with 2FA code?
I got a new phone and ever since then, I have to enter the 2FA code from Authy every few days, otherwise the app is "offline" and nothing gets synced. It's extremely frustrating, why is it not authe...
richeldecos
2 months agoNew Contributor
It says it can't create a diagnostic report because I have to "set up an email app" even though I have both the Gmail and Outlook apps on my phone, and Gmail is setup as the Default email app through the iOS settings.
Trevor_1P
Moderator
2 months agoHi richeldecos,
Sending a diagnostic report does require using Apple's Mail app on iOS. Could you try setting up your email account in the Mail app then try generating a report?