Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Why do I keep having to restart the iOS app to sync items created recently on Mac?
I often find that items created on my Mac do not appear in the iPhone or iPad app until I restart it.
Is there anything I can do to fix this please?
1Password Version: Not Provided
Extens...
1P_Dave
Moderator
ModeratorThank you for the reply. The team can definitely help with all of the issues that you mentioned. So that we can start an investigation, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/143078/why-do-i-keep-having-to-restart-the-ios-app-to-sync-items-created-recently-on-mac
- Your forum username:
Penelope Pitstop - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
