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Forum Discussion
Why does 1Password get "disconnected"?
I have had this problem happen twice in the last two days. While setting up some 2FA (not that this is what's causing this 1P problem) and removing some duplicate passwords, when I go down to "Recent...
1P_Tommy
Moderator
ModeratorVPN's are often the cause of such troubles. If you'd like to email use we can look into this for you. Please create a diagnostics report from your device:
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
Mork A link to this thread:
https://1password.community/discussion/138140/why-does-1password-get-disconnected#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
