Why does 1Password keep asking me to save my passwords?
It maybe me but it seems that often after using command-\ to enter a login id and password details, usually if I've had to unlock 1Password, and after it has signed me in, it seems to then ask me to unlock 1Password to Save Login. I am seeing this pop-up.
Does anyone else see this, might it be something I'm not doing correctly?
Thank you for your help.
Hello iwaddo! 👋
I'm sorry that you're seeing an unexpected prompt to save a login after filling it. It sounds like you're using the desktop app's Universal Autofill feature to fill your login while 1Password in the browser (the browser extension) is locked and unable to detect that you already have the login saved in 1Password.
The desktop app and the browser extension should lock and unlock at the same time. It sounds like the communication between the desktop app and the browser extension isn't working. Try this:
- Open and unlock the 1Password for Mac desktop app.
- Click on 1Password next to the  in the menu bar.
- Click Settings.
- Click Browser.
- Make sure that "Connect with 1Password in the browser" is on.
Then in the browser:- Open your browser.
- Right-click on the 1Password icon in your browser's toolbar and click Settings.
- Make sure that "Integrate this extension with the 1Password desktop app" is on.
If that still doesn't work then do you see a green dot in the browser settings page? Or a different coloured dot and an error message? Can you also confirm which browser you're using?-Dave