Forum Discussion

Former Member's avatar
Former Member
4 years ago

Why does my password differ from my Mac to my iPad?

I thought my passwords were kept on the cloud so that it did not matter what I was using -- my Mac, my iPhone, or my iPad -- and they would all update the passwords automatically, but I find that the...
ios
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @jramz911! 👋

I'm sorry to hear that you're not seeing the same items on both your iPad and your Mac. So that I can better understand how you're using 1Password can you tell me the following:

Question 1: Do you see all of your items in a correct state when you log in to your 1Password account on 1Password.com (in the browser, not the app)?
Question 2: Do you see a "Primary" standalone vault on any of your devices?

I look forward to hearing from you. 😊