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Forum Discussion
Why Does the Chrome Extension Keep Asking for My Password Every 10 Mins Rather than Every 2 Weeks?
i updated on macos to version 8
Since doing so, it asks me to enter my password every 10 minutes or so
in the chrome extension
I have the settings set to every 2 weeks, and i have auto lock d...
Hi @Leth02, there is a known bug with auto-lock options in the extension. However, it only occurs when the 1Password app is not installed. If the 1Password app is installed, then the auto-lock settings would be applied from the app's preferences. If the extension and app are not communicating though, then that can lead to problems.
As a first step, could you let me know if you have the 1Password app installed? If so, what version of it is installed?
Next, could you take a screenshot of the 1Password extension auto-lock settings and share them with me? Here's how to do that:
- Right-click the 1Password icon in your browser toolbar and choose Settings.
- Go to Security and take a screenshot of that section there.
- Upload it to your response.
Once I get those details, I'll be able to assist further. Looking forward to hearing from you again!
