Forum Discussion

Former Member's avatar
Former Member
3 years ago

Why does Timeout of 60 minutes, locks after _only_ 38 minutes?

I've set both browser extension timeout and vault timeout to 60 minutes. My laptop doesn't go to sleep (I'm working on it). However, I have to type my password again when I try to login after 38 mi...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hi @JudiG,

Thanks for your questions. Can you confirm you are keeping the browser window open the whole time? Doing so will require you to sign in again.

However, if you have the 1Password 8 for Windows app installed as well, you'll be able to share the lock state between the app and extension. This provides the added benefit of being able to, Use Windows Hello to unlock 1Password on your Windows PC.

Get the 1Password apps

To try and help alleviate the issues with the extension locking early or when you close the browser window, with the shared lock state enabled, you can adjust the 1Password auto-lock settings within the app.

We'll be here to help, should you need further assistance.