Forum Discussion

Former Member's avatar
Former Member
3 years ago

Why does Timeout of 60 minutes, locks after _only_ 38 minutes?

I've set both browser extension timeout and vault timeout to 60 minutes. My laptop doesn't go to sleep (I'm working on it). However, I have to type my password again when I try to login after 38 mi...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hi @JudiG,

Thanks for the screenshots and letting us know this set correctly to 60 minutes on 1Password.com and within the extension. Does the early lock happen in both cases?

With regard to the browser extension, could you please pass some logs along to us by way of an email message addressed to support+forum@1password.com?

Save a console log for 1Password in your browser

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!