Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Why is "open and fill" inserting wrong user id

My wife and I each have an account at a certain place. My userID is "tomtheiring", her userID is "Lindatheiring" When using "Open and Fill," 1Password always fills with my userID instead of ...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @theiring,

The behaviour you are describing does sound strange. Can you let me know where you are selecting open and fill? Is this from the 1Password icon in your browser toolbar or from your 1Password desktop app?

Could you also point me at the website in question so I can do some testing on my end?

Finally, can you confirm that you have two separate items saved for the website in question? One with your credentials and one containing your wife's?

Thank you!