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Forum Discussion
Anonymous
3 years agoWhy is the top search result default instead of all results?
The way I search — like the vast majority of people in user testing I have done at my place of business — is to type a few things and hit return. Then you peruse a full list of filtered options. It is not to type a few things, stop yourself from hitting return and examine first item on the "suggested list" to see if it is the one you want and THEN hit return, and if it isn't... then continue perusing a list of suggestions in a menu dropdown, and when you don't find a suggestion with what you needed, select "Show all" at the very bottom and finally get the list you should have had at the very beginning.
That former was the old behavior in 1Password, and it is the behavior of almost every other app anywhere ever. Type, hit return, get filtered list. But now it's the latter. Type, hit return, get one result that is completely wrong. Redo the search, and go through three steps to get to the same thing that should have happened when you first searched.
Maybe this unintuitive UX decision is a preferred method for a few people at 1Password, after all, our user testing always shows outliers, so sure... keep it. But for goodness sake, please make it an OPTION, and not the unalterable default. When I type a search, I want ALL results. Every time. I don't want one, unless I slow everything down and carefully follow "procedure."
Yes, you can argue, "Well just hold down command key when you hit return." But since this is behavior used by no other app, I have to train my brain to change behavior for just this one app. And I've tried, but it won't stick. Please just give us the old style back as an option at least.
I have accidentally selected the top result 99% of the time in 1Password 8, and it has been the wrong thing 90% of the time.
1Password Version: 8.9.10
Extension Version: Not Provided
OS Version: macOS 13.0.1
Browser:_ Not Provided
21 Replies
- ag_mike_d
1Password Team
Hello @daveu,
Thanks for your message and feedback! The team is tracking a feature request to add some additional options to change the default search behaviour. While I don't have any news to share about when or if this will be implemented, I've included your voice in the feature request for our Product team.
ref: IDEA-I-289