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Forum Discussion
Former Member
4 years agoWhy renew sub when I don’t want 1P8?
My annual sub renewal is due in a few days. For the first time in 12+ years, I’m unsure if I want to do this.
I’ve posted elsewhere here about my dissatisfaction with 1P8, and I’ve noted many others here who have similar views.
I reverted to the excellent 1P7, since when I’ve seen no signs of 1P fixing the prime differences with the interface and general usability of 1P8 compared to 1P7.
1P have said here that they will not be supporting 1P7 from now onward. So I'm wondering why I should renew my sub and pay for 1P7, which is effectively defunct as far as 1P is concerned?
1Password Version: 7.9.5
Extension Version: Not Provided
OS Version: 12.4
Browser:_ Safari
13 Replies
- Former Member
Tommy, thanks, that last point about contacting the billing team is good advice, and I'll give it a try.
- 1P_Tommy
Moderator
@necktilt
Just a few suggestions off the top of my head. No specific order except for #1. That was the single factor that I opted for when moving to membership eight years ago; I think it was.
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Cross-browser support.Also, I would drop my friends on the billing team an email. I can't say for sure if you might qualify for any discounts, but they can help determine that. It costs nothing to write in. They can also answer any questions you might have about cancelation if that is your choice. Please use:
support+forum@1password.com
- Former Member
It would be great to get a view on this from a 1P person as I'm due to pay my sub in the next few days.