Forum Discussion

Former Member's avatar
Former Member
3 years ago

Why won't 1Password for iOS copy OTP?

Hi! When I log into Paypal on Safari my OTP (from 1password's authenticator) is automatically pasted into the 6 digit field and I get straight in. On iOS however I have to exit the app, open 1passwor...
ios
Former Member's avatar
Former Member
3 years ago

Turned out I needed to switch off Face ID in PayPal app - it prevented 1Password from being involved in the log-in process.

Now it’s turned off 1Password can do its thing. TOTP is copied to clipboard as expected.

Thanks for your assistance.