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BertSP's avatar
BertSP
New Contributor
2 years ago

Win 11 Desktop Hello Sign in problems

I used the windows hello sign in flawlessly for a while. Now after a Win update it wont work on my desktop, but works well on my laptops. The issue is that it will not let me enter digits. I close an...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello BertSP! 👋

I'm sorry that you're running into trouble when unlocking 1Password. I suspect that you might be running into a known issue that our team is currently investigating. Can you tell me, are you running into the issue when you enter your account password into the 1Password app itself? Or does it occur when you try to enter your Window Hello PIN into the Window Hello prompt when unlocking 1Password:

I look forward to hearing from you.

-Dave

ref: cxt3/-/issues/199