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BertSP's avatar
BertSP
New Contributor
2 years ago

Win 11 Desktop Hello Sign in problems

I used the windows hello sign in flawlessly for a while. Now after a Win update it wont work on my desktop, but works well on my laptops. The issue is that it will not let me enter digits. I close an...
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BrainyCoder's avatar
BrainyCoder
New Contributor
2 years ago

I'm actually having the same problem, and it started a couple of weeks ago. I'm not sure of the exact date it started.

Whenever I use Windows Hello it jumbles all of my keyboard inputs, but not only in 1Password, but across the board. It's all caps, but also specials like "!,#, ¤", etc.. It persists in other apps, and the only fix for me is a complete restart. However, whenever I restart due to this problem, it always boots into the Windows Recovery Environment as if I was holding my shift key down. I've disabled Windows Hello for now and I've not run into the problem since.

I'm currently running:
1Password for Windows 8.10.54 (81054022)
Windows 11 Pro, Version 24H2, Build 26120.2510 with Feature Pack 1000.26100.39.0