Forum Discussion

a_keith's avatar
a_keith
New Contributor
5 months ago
Solved

WIN Hello is not being used by 1PW & I must enter my 1PW password in the browser extension often.

I think I have read most of the discussions about this topic, but I am still experiencing the issues above.  I have included screen captures of the settings that I believe relate to this issue.  Any ...
browser extension
windows
  • a_keith's avatar
    a_keith
    5 months ago

    Done.  Thanks for your guidance.

1P_Phil's avatar
1P_Phil
Icon for Moderator rankModerator
5 months ago

Hi a_keith​ ,

Thanks for writing in, this sounds like a topic that our folks over in Support could better assist you with.  Do you mind dropping them a note at mailto:support@1password.com when you get a chance?

Thanks! 
Phil

 

  • a_keith's avatar
    a_keith
    New Contributor
    5 months ago

    Done.  Thanks for your guidance.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      5 months ago

      Thank you for sending in an email! My colleague will send you another reply via email as soon as possible. 

      To avoid duplication of efforts, since we have a communications channel open over email, I'll close this thread. 

      -Dave