Forum Discussion

Former Member's avatar
Former Member
4 years ago

Window Persistence Issue

After upgrading to version 8, suddenly the unlock window doesn't stay put. When I click the icon on my Firefox toolbar, the window appears and then promptly dive behind other open windows. I then ...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @BWGHK:

The next step would be taking a closer look at how 1Password is working on your Mac. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!