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Skyguy's avatar
Skyguy
New Member
2 hours ago

We weren’t able to sign in to your account. Maybe there’s a typo?

I made a 1pass account a few days ago and was unfortunately met with the message "We weren’t able to sign in to your account. Maybe there’s a typo?" when attempting to sign into the desktop version. I am unable to sign in on the web or my phone as well. I know that the password I am using is 100% correct as well as the secret key. I am not on a VPN and there is nothing else on my network that is blocking it.  I tried reaching out to mailto:support@1password.com but have yet to get a reply. I would like to be able to log in and preferably use the 1password service as everything I have heard about it has been positive. Or at the very least cancel my subscription but I am unable to do either.

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