Forum Discussion

kpbrin's avatar
kpbrin
New Contributor
1 year ago
Solved

Windows 11 app won't open

I've been a long user of 1password and love it. However, suddenly, the Windows 11 app won't open. The browser extensions for Firefox and Edge work properly, but if I try to launch Windows 11 from the...
windows
  • DCSkells's avatar
    DCSkells
    1 year ago

    I'm glad that this is not a constant issue. Support sent to me via email to do the following and so far, it has been stable:


    • Right click on 1Pass in the system try and open Settings (or get there through the app)
    • Click Advanced
    • UNCHECK - Use Hardware Acceleration

    So far, so good... :D

DCSkells's avatar
DCSkells
Occasional Contributor
1 year ago

I'm glad that this is not a constant issue. Support sent to me via email to do the following and so far, it has been stable:


  • Right click on 1Pass in the system try and open Settings (or get there through the app)
  • Click Advanced
  • UNCHECK - Use Hardware Acceleration

So far, so good... :D