Forum Discussion

TimP's avatar
TimP
New Contributor
2 years ago

Windows 11 doesn't use biometrics to log in

On my Windows 11 computer, I am required to type my 1Passowrd password. Biometrics (facial) no longer works. It used to! How do I get facial biometrics to work again? Thanks 1Password V...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
12 months ago

Hello TimP! 👋

I'm sorry for the delay in replying. Are you still having trouble unlocking 1Password using biometrics? If you are then can you update 1Password to version 8.10.45 to see if that improves the situation:

If you still see the same issue after updating then please let me know and I can help further. 🙂

-Dave