Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Windows app decided my imported passwords were notes

1Password has entries for my imported passwords - displayed on the page. But when I go in to the pages, it doesn't autofill unless I create it again by copying my username and exposed password from t...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @gregdarcy:

This definitely doesn't sound like the experience we want you to have getting started with 1Password, and I'm sorry you had trouble during the import process.

If you are able to provide more specifics about how you imported your items into 1Password (what file format, whether you used 1Password.com or one of our apps to import), I'll be able to assist you further, or get you in touch with our dedicated concierge team. Let me know!

Jack