Forum Discussion

robert1p's avatar
robert1p
Super Contributor
4 years ago

Windows Hello - default

When I open 1password, I always have to click on the smiley button to have it prompt me to swipe my fingerprint. Is there a reason it does not automatically open in that mode? 1Password Ver...
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey robert1p, thanks for your question. I agree that the Windows Hello prompt should definitely appear automatically when opening 1Password. Just to confirm, could you verify whether you have "Show Windows Hello prompt automatically" enabled under Settings > Advanced?

If so, we are aware that there are times where this feature isn't working properly and are working on improving it to be more reliable. Thanks!

Ali