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Forum Discussion
Windows Hello isn't working
This discussion was created from comments split from: Windows Hello not working for 1Password application.
1P_Dave
Moderator
ModeratorI'm sorry that Windows Hello is intermittently failing to unlock 1Password on your Windows device as well. If you've already tried the steps that I posted earlier, found here, then I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/709775/#Comment_709775
- Your forum username:
John7951 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
