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Cartman
New Contributor
4 years ago

Windows Hello not being used after a restart

Is anyone else experiencing the new feature of Windows Hello to unlock 1Password after a restart of you computer not working? I turned on that option under Advances settings on two different model co...
windows
Former Member's avatar
Former Member
4 years ago

I just signed up since this is the EXACT issue I am having in Windows 11. I am on 8.6.1 and ever since the TPM option existed... I get asked for the password everytime. When I enter it, THEN I get the Windows Hello box and can use a fingerprint scanner.

This is really breaking me. It works fine on Windows 10 and Cell but it's broken on my Surface Pro 7+

If you have a solution can you include me in on it? I am stumped!

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Hello not being used after a restart","id":"message:137209","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:137209","revisionNum":1,"repliesCount":14,"author":{"__ref":"User:user:12373"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:137209"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:137209"},"body@stripHtml({\"truncateLength\":200})":" Is anyone else experiencing the new feature of Windows Hello to unlock 1Password after a restart of you computer not working? I turned on that option under Advances settings on two different model co...","body@stringLength":"402","rawBody":"

Is anyone else experiencing the new feature of Windows Hello to unlock 1Password after a restart of you computer not working? I turned on that option under Advances settings on two different model computers that have TPM but neither one of them works.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

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Is anyone else experiencing the new feature of Windows Hello to unlock 1Password after a restart of you computer not working? I turned on that option under Advances settings on two different model computers that have TPM but neither one of them works.

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1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

"},"Conversation:conversation:137209":{"__typename":"Conversation","id":"conversation:137209","solved":false,"topic":{"__ref":"ForumTopicMessage:message:137209"},"lastPostingActivityTime":"2022-04-08T07:11:57.000-07:00","lastPostTime":"2022-04-08T07:11:57.000-07:00","unreadReplyCount":14,"isSubscribed":false},"ModerationData:moderation_data:137209":{"__typename":"ModerationData","id":"moderation_data:137209","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:137209_1":{"__typename":"Revision","id":"revision:137209_1","lastEditTime":"2022-03-26T20:58:56.000-07:00"},"ForumReplyMessage:message:137220":{"__typename":"ForumReplyMessage","id":"message:137220","conversation":{"__ref":"Conversation:conversation:137209"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:137209/message:137220","revisionNum":1,"uid":137220,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Windows Hello not being used after a restart","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:137220"},"parent":{"__ref":"ForumTopicMessage:message:137209"},"body":"

I just signed up since this is the EXACT issue I am having in Windows 11. I am on 8.6.1 and ever since the TPM option existed... I get asked for the password everytime. When I enter it, THEN I get the Windows Hello box and can use a fingerprint scanner.

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This is really breaking me. It works fine on Windows 10 and Cell but it's broken on my Surface Pro 7+

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If you have a solution can you include me in on it? I am stumped!

","body@stringLength":"444","rawBody":"

I just signed up since this is the EXACT issue I am having in Windows 11. I am on 8.6.1 and ever since the TPM option existed... I get asked for the password everytime. When I enter it, THEN I get the Windows Hello box and can use a fingerprint scanner.

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This is really breaking me. It works fine on Windows 10 and Cell but it's broken on my Surface Pro 7+

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If you have a solution can you include me in on it? I am stumped!

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