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Cartman's avatar
Cartman
New Contributor
4 years ago

Windows Hello not being used after a restart

Is anyone else experiencing the new feature of Windows Hello to unlock 1Password after a restart of you computer not working? I turned on that option under Advances settings on two different model co...
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TheDoctor40's avatar
TheDoctor40
New Contributor
4 years ago

Hi Jack_P_1P ,

Sorry, missed your last reply. In the meantime my 1Password has updated to 80700028. Initially it still didn't work, so I turned Windows hello off within 1Password, and then also in Windows 11 itself. I then re-enrolled in Windows, and then turned it back on in 1Password. It now seems to work as intended!

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Hello not being used after a restart","id":"message:137209","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:137209","revisionNum":1,"repliesCount":14,"author":{"__ref":"User:user:12373"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:137209"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:137209"},"body@stripHtml({\"truncateLength\":200})":" Is anyone else experiencing the new feature of Windows Hello to unlock 1Password after a restart of you computer not working? I turned on that option under Advances settings on two different model co...","body@stringLength":"402","rawBody":"

Is anyone else experiencing the new feature of Windows Hello to unlock 1Password after a restart of you computer not working? I turned on that option under Advances settings on two different model computers that have TPM but neither one of them works.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

\n","kudosSumWeight":0,"postTime":"2022-03-26T20:58:56.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:137209_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1697},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Is anyone else experiencing the new feature of Windows Hello to unlock 1Password after a restart of you computer not working? I turned on that option under Advances settings on two different model computers that have TPM but neither one of them works.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

"},"Conversation:conversation:137209":{"__typename":"Conversation","id":"conversation:137209","solved":false,"topic":{"__ref":"ForumTopicMessage:message:137209"},"lastPostingActivityTime":"2022-04-08T07:11:57.000-07:00","lastPostTime":"2022-04-08T07:11:57.000-07:00","unreadReplyCount":14,"isSubscribed":false},"ModerationData:moderation_data:137209":{"__typename":"ModerationData","id":"moderation_data:137209","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:137209_1":{"__typename":"Revision","id":"revision:137209_1","lastEditTime":"2022-03-26T20:58:56.000-07:00"},"ForumReplyMessage:message:137221":{"__typename":"ForumReplyMessage","id":"message:137221","conversation":{"__ref":"Conversation:conversation:137209"},"author":{"__ref":"User:user:12291"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:137209/message:137221","revisionNum":1,"uid":137221,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Windows Hello not being used after a restart","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:137221"},"parent":{"__ref":"ForumTopicMessage:message:137209"},"body":"

Hi Jack_P_1P ,

\n\n

Sorry, missed your last reply. In the meantime my 1Password has updated to 80700028. Initially it still didn't work, so I turned Windows hello off within 1Password, and then also in Windows 11 itself. I then re-enrolled in Windows, and then turned it back on in 1Password. It now seems to work as intended!

","body@stringLength":"524","rawBody":"

Hi ,

\n\n

Sorry, missed your last reply. In the meantime my 1Password has updated to 80700028. Initially it still didn't work, so I turned Windows hello off within 1Password, and then also in Windows 11 itself. I then re-enrolled in Windows, and then turned it back on in 1Password. It now seems to work as intended!

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