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Forum Discussion
AntonMakarenko
2 years agoNew Contributor
Windows Hello not working for 1Password application
I have recently upgraded my PC (including CPU and motherboard). After the upgrade Windows face recognition stopped working for the app. Every time I log in it says "enter password before you can use ...
1P_Gem
1Password Team
2 years agoHi AntonMakarenko! I'm sorry to hear that the problem came back. Could you email in to support+forum@1password.com
with a diagnostics report from 1Password, so we can look into this further?
With your email please include:
- A link to this thread: https://1password.community/discussion/145345/windows-hello-not-working-for-1password-application#latest
- Your forum username:
AntonMakarenko
Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!