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Forum Discussion
Jedis
2 months agoNew Contributor
Windows Hello opens in the background (After 8.12.1)
This is still broken in 8.12.8. The window pops open under other windows and is flashing in the taskbar half of the time. The other times, it appears on screen, but does not get the foreground, so He...
1P_Gem
Moderator
2 months agoHi Jedis, I'm sorry to hear that you're still running into this behaviour in 8.12.8. This issue should have been fixed in version 8.12.1, so I'd like to take a closer look at why that fix hasn't improved the behaviour on your device.
Could you reproduce the issue, then create and share a diagnostics report from 1Password:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to: support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/windows-hello-opens-in-background-and-doesnt-function-correctly/166499/replies/168683
- Your forum username: Jedis
You'll receive a reply with a Support ID number. Please post that number here. Thanks!
Jedis
1 month agoNew Contributor
1P_Gem wrote:You'll receive a reply with a Support ID number. Please post that number here. Thanks!
557309
- 1P_Gem1 month ago
Moderator
Hi Jedis, apologies for the delay here! Thanks for sharing your Support ID. I can see you've already been discussing this with my colleague over email and things are in hand, so I'll leave it there for now.
If anything else comes up, I'd recommend continuing the conversation over email so we can keep everything in one place.
- bradt1 month agoNew Contributor
Was there any resolution on this issue? I have had the same issue for months and am on the latest version(s). I made a ticket (541789) which I referenced this thread.
I did send in a diagnostics report but had no analysis on that and received a response to use the workaround (Unlocking the main app first which I was already doing the last few months based off this thread)
- Jedis1 month agoNew Contributor
Nothing yet. I worked around it using AutoHotkey v2. You can compile this to an exe file and throw it in the Windows Startup folder so it starts when you login. It will force the Windows Hello box to the foreground when it launches.
#Requires AutoHotkey v2.0 #SingleInstance Force Persistent A_IconTip := "Windows Hello Foregrounder" TraySetIcon("shell32.dll", 48) myTray := A_TrayMenu myTray.Delete() myTray.Add("Exit", ExitScript) DllCall("RegisterShellHookWindow", "Ptr", A_ScriptHwnd) OnMessage(DllCall("RegisterWindowMessage", "Str", "SHELLHOOK"), ShellHook) ShellHook(wParam, lParam, *) { if wParam = 1 { try { if WinExist("ahk_class Credential Dialog Xaml Host ahk_exe CredentialUIBroker.exe ahk_id " lParam) WinActivate(lParam) } } } ExitScript(*) { ExitApp() }