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dperry112's avatar
dperry112
New Contributor
2 years ago

Windows Hello

I created a short video showing the problem but cannot attach it. Anyway, though things were fine prior to a month or so ago now it is hit or mess if I can get 1password to load with WIndows Hello. I...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello dperry112! 👋

I'm sorry that Windows Hello isn't working with 1Password on your Windows PC. You mentioned having a video, if you send an email to support+forum@1Password.com then I can send you a secure upload link that you can use to share the video with our support team. Please include a link to this forum thread in your email.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you the secure upload link.

-Dave