Forum Discussion

khen8's avatar
khen8
New Contributor
2 years ago

Windows MSI-installed app opens and immediately closes on 8.10.36

Looks like since the update from 8.10.35 to 8.10.36, I can't open the desktop app. Based on the Date Modified for many files in user appdata and Program Files, it hasn't run normally since July 11th,...
windows
1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
2 years ago

Hi khen8, thanks for reaching out about this! I understand that 1Password is deployed through Intune by PatchMyPC, and after an update, the app no longer opens.

Could you email in to support+forum@1password.com so our team can troubleshoot further with you? With your email please include:

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!