Forum Discussion

Former Member

4 years ago

With 2 accounts on firefox I can only sign into 1 at at a time

browser extension

Jack_P_1P

1Password Team

4 years ago

Hi @chapppie:

I'm sorry to hear you're running into trouble with unlocking 1Password between your two accounts. Just to confirm a few things, do you have desktop integration enabled between Firefox and 1Password on your Mac, and are you using the same account password across your work and personal 1Password account? Generally speaking, we'd recommend using the same account password for any 1Password accounts you may have. Let me know, and I can dig in further with you!

Jack

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2 accounts on firefox I can only sign into 1 at at a time","id":"message:36155","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:36155","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:36155"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:36155"},"body@stripHtml({\"truncateLength\":200})":" I have a work and personal 1password account. In the latest firefox extension updates when I have timed out both accounts get locked. I can't unlock the other one without locking the other account. E...","body@stringLength":"562","rawBody":"

I have a work and personal 1password account. In the latest firefox extension updates when I have timed out both accounts get locked. I can't unlock the other one without locking the other account. Extremely frustrating and a breaking change imo. I have to close all firefox tabs and restart to gain access again to both at the same time.

\n\n

1Password Version: Not Provided
\nExtension Version: 2.3.2
\nOS Version: 12.3
\nReferrer: forum-search:firefox

\n","kudosSumWeight":0,"postTime":"2022-04-11T08:11:41.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:36155_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":252},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

\n\n

1Password Version: Not Provided
\nExtension Version: 2.3.2
\nOS Version: 12.3
\nReferrer: forum-search:https://1password.community/search?Search=firefox

"},"Conversation:conversation:36155":{"__typename":"Conversation","id":"conversation:36155","solved":false,"topic":{"__ref":"ForumTopicMessage:message:36155"},"lastPostingActivityTime":"2022-04-14T08:37:37.000-07:00","lastPostTime":"2022-04-14T08:37:37.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:36155":{"__typename":"ModerationData","id":"moderation_data:36155","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:36155_1":{"__typename":"Revision","id":"revision:36155_1","lastEditTime":"2022-04-11T08:11:41.000-07:00"},"ForumReplyMessage:message:36156":{"__typename":"ForumReplyMessage","id":"message:36156","conversation":{"__ref":"Conversation:conversation:36155"},"author":{"__ref":"User:user:7975"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:36155/message:36156","revisionNum":1,"uid":36156,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: With 2 accounts on firefox I can only sign into 1 at at a time","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:36156"},"parent":{"__ref":"ForumTopicMessage:message:36155"},"body":"

Hi @chapppie:

\n\n

Jack

","body@stringLength":"501","rawBody":"

Hi @chapppie:

\n\n

Jack

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